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Blue Mountains
Blue Mountains

Insurance and Billing Info





Using Insurance BenefitsServices may be covered in full or in part by your health insurance or employee benefit plan. It is your responsibility to contact your insurance before your appointment to determine your out-of-pocket cost. Your out-of-pocket cost is due at the time of your appointment.

Insurance Billing 
If Shauna Norton, Psychiatric ANP, is not a provider on your insurance you will be responsible to pay the full cost of your appointment at the time of service.  As a courtesy, your insurance may be billed or you may request a copy of your bill if you wish to submit it to your insurance company for reimbursement. 

Billing Company
Billing for office visits is provided by a medical billing company. You will receive monthly statements from them regarding your balance. If you have any questions regarding your statement or your balance please contact Tami at (360)443-6639.

Insurance Benefit Verification
Please print and use the INSURANCE BENEFITS VERIFICATION FORM when you contact your insurance company. This form is provided for your convenience to help you determine what your insurance benefits are for outpatient mental health services. It is necessary to have your insurance benefits verified prior to scheduling your first appointment. This will help you determine your total out-of-pocket costs due at your first visit.

Payment is due at time of service and includes any deductible or co-pay amount your insurance does not cover. Cash, check, debit and credit cards are accepted for payment. As a reminder, yearly insurance deductible amounts will need to be paid at the beginning of each benefit year before your insurance will cover the cost of your appointments.



Cancellation Policy
If you do not show up for your scheduled appointment, and you have not notified me at least 24 hours in advance, you will be required to pay the full cost of the appointment as scheduled. Please be aware that insurance does not pay for missed appointments. You will be responsible for payment in full.


Helpful Forms

Click here to view and print forms for your appointment.